All leadtimes given,when asked are just ESTIMATES!We will not be responsible for any factors which
are out of our hands.These factors may include but are not limited to:
Mill production schedule
Payments not clearing
In the event that a payment must be held until clear on said client's part,we are
obligated to start prodution once payment has been cleared.We will not start leadtime production/s anymore untill said payment
has cleared no matter the form of payment.
All returns must be authorized by Organic Culture. Organic Culture
will issue a refund or credit once item/s have been returned.
Returns and Refunds:All returns and refunds
on SPECIALTY ORDERED FABRICS are subject to a 25% restocking fee of entire order,plus costs of any shipping associated.This
is also subject to deposits on leadtime fabric as well.
We can not accept fabric altered in any way.
that has been dyed per order but is not wanted,is subject to a decision of a refund or non-refund depending on the circumstances
Claims:All return claims and requests for refund/s must be submitted to Organic Culture within 14 business
days after receiving goods.
If a refund is granted,we uphold the right to issue the refund within 30days from
the date of the refund request.
Any leadtime based order may not be refundable due to:
of mind after placing the order
Finding another supplier
Higher shrinkage ratio/s then expected
Leadtime becoming further extended due to the Mill's operations,factors which are out of our control.
leadtime order is placed,however customer decides that he or she does not want the order,and decides to become unreachable,does
not return correspondance and/or does not supply the required additional payments if asked,after a payment schedule has been
in place for an order,we uphold the right to refund any deposit/s,etc or not after 60days of last correspondance with said
After 60days,we will deem the order cancelled,and the client will be charged the 25%restocking fee
on the total order amount. Said Client will then become responsible for contacting Organic Culture to take further steps,etc
regarding any remaining refund,etc.Organic Culture will use its discreation supplying a refund or not after the 60day limit.
It will not be Organic Culture's responsibility to chase down a client who has abandon their deposits,etc.
Organic Culture obtains the right to issue a credit towards a future purchase rather then a monetary refund,at
After receipts,invoices have been sent to client/s,it is the client's responsiblity to review
our Policies and Ordering Information.
Once client has placed an order,they have agreed to our Policies and
Ordering Information guidelines. Organic Culture will not be held responsible for client/s who have not reviewed over our
policies before placing an order